Frequently asked questions

Quick answers about booking, location, and our most-asked hair and skin services. Still unsure? Call or text and we will help you choose.

Visiting & booking

Do I need an appointment?

We recommend booking ahead. Walk-ins are welcome when we have room.

What should I know before I book?

We require 24 hours notice for appointment cancellations. Late cancellations or no-shows may be subject to a cancellation fee of up to 50% of the scheduled service price. Final pricing is confirmed during your consultation before services begin.

What are your hours?

Tuesday–Saturday 10:00 AM–5:00 PM. Closed Sunday and Monday for Glow’s own services; station rental may be by appointment.

What does “station rentals” mean?

Glow offers styling stations to established independent professionals for their own clients. Those services are not part of Glow Salon & Spa’s menu and are booked separately — not through Linet or Carineh. Booking with Linet or Carineh still means they perform your service themselves every visit.

Join Glow — station rental →

Is there parking?

Yes — free parking at Suite A on Chatsworth St.

Where are you located?

Glow Salon & Spa is at 17815 Chatsworth St, Suite A, Granada Hills, CA 91344.

Which number should I call or text?

Linet (hair): (661) 310-8335. Carineh (skin): (818) 403-7425. Salon main line: (818) 488-9186. Call or text — whichever is easier.

What payment methods do you accept?

We accept cash, card, and Venmo.

How often do I need to come back for balayage?

Most clients refresh every 3–4 months. A toner or gloss every 6–8 weeks can keep brassiness away without redoing the full lightening.

How is balayage different from traditional highlights?

Foils lift in uniform sections; balayage is painted on the surface for a softer, more natural pattern. Linet can walk you through both at your consultation.

Keratin smoothing

How long does keratin smoothing last?

Most clients enjoy smoother hair for 3–5 months with sulfate-free shampoo and proper first-wash timing.

When can I wash my hair after keratin?

Wait 48–72 hours unless Linet gives different instructions. Avoid ponytails and clips during that window.

Brow & lash tinting

Where can I get brow tinting in Granada Hills?

At Glow Salon & Spa, 17815 Chatsworth St, Suite A. Carineh offers brow tint with shaping, lash tint, and lash lift & tint. Call or text to book. Walk-ins are welcome when we have room.

How long does brow and lash tinting last?

Typically 3–5 weeks on brows, slightly less on lashes. Avoid oil-based removers to extend wear.

European Facial vs Hydrafacial — which first?

Start European for classic relaxation. Choose Hydrafacial first if clogged pores are your main concern.

How often should I get a Hydrafacial?

Every 4–6 weeks for maintenance. Carineh will suggest a cadence based on your skin goals.

Ready to book? Call or text — we will point you to Linet for hair or Carineh for skin.

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